Membership Terms and Conditions

These terms form the contract of your Membership with Forces Fit and apply to all members.

All Membership requests must be emailed to membership@forcesfit.co.uk . Any requests received after 1500hrs will be dealt with the following day (excluding weekends).  We will send an email confirmation of all membership administrative action.  If you do not recieve email confirmation within 48hrs of a request, it is your responsibility to contact us to confirm that we have recieved your request.  We will not take responsibility for any requests that we did not recieve.

Your membership starts from the day that you join and will run for the minimum term that you select when joining. The minimum term requirement is for “full months of membership”, ie part months do not count towards your minimum term. Your minimum term will be displayed within a welcome email, if you do not receive this email it is your responsibility to contact us and request a new copy.

Your membership payments will continue once your minimum term has expired unless you inform us otherwise.

The joining fee is £30.00 and is payable when initially activating your membership. When joining by the end of the next day from attending your taster Class and joining online via our Monthly Membership option we will waive the joining fee. The joining fee applies in all other cases.

You will not need to pay a joining fee when joining if you have previously been a member within the last 12 months and have left your membership within the terms of this contract.

Your initial payment will be a pro-rated amount to cover the remainder of the month in which you join and one month in advance from your first payment date. All subsequent payments will be for the monthly fee as stated within a confirmation email and always on your selected payment date for the month ahead.

Upon joining you will receive a confirmation email of your payment amount and plan, if you do not receive this email it is your responsibility to contact us and request another copy.

When purchasing a class block the expiry date is always 12 months from the date of purchase. The joining fee will always apply and be added to your purchase price when initially activating your membership via this option.

Where your membership payment fails we will contact you by using the email address and telephone number recorded within your membership details, to notify you of the failed payment. We may provide you with the option to add this amount onto your next scheduled payment where you have previously had at least three consecutive successful payments. In all other cases we will request immediate payment by Debit/Credit card.

If we are unable to make contact with you using the email address and telephone number within your membership details and after 21 days have elapsed, we will proceed to add an administration charge of a £15.00 administration fee to the owed amount and add the combined amount onto your next scheduled payment. If your next scheduled payment also fails we will cancel your membership and may pass your account to a Debt collection agency to recover the owed fees on our behalf, if this is necessary we will claim the entire owed money and the remainder of any minimum term remaining on your membership.

We offer all members on a Monthly Membership the opportunity to suspend membership for any period of time between a minimum of 2 weeks and a maximum of 15 weeks and where a suspension start and end date is provided. You are required to provide a minimum of 10 days’ notice prior to any suspension starting. If you request suspension within 10 days of your next scheduled payment we may not be able to affect your next payment and will offer to reimburse you this paid for training time when your membership commences. We will only ever offer to reimburse training time, where applicable and we will not offer to reimberse the fee.  If you cancel your membership you will lose any right to a training time reimbursement as part of our cancellation terms.

You will always receive email confirmation of your request and your payments will automatically commence as per your stated Suspension end date. It is your responsibility to contact us if you do not receive the confirmation email to request a copy.

You are eligible to suspend your membership within a minimum term period in line with the notification period and minimum and maximum suspension time stated above. At the end of a suspended period for a membership within a minimum term we will not accept any suspension request for at least the amount of time of the previous suspension.

When your membership is within a minimum term any suspended time will not count towards your minimum term.

You must provide us with a minimum of 10 days’ notice to cancel your membership. We will not accept any request to cancel membership within a 10 day period of your next scheduled membership payment. Where you request to cancel your membership within 10 days of your next scheduled membership payment your membership will end at the end of the following membership period (one month from payment date).

If you cancel your membership directly with your bank and are in breach of these terms and conditions we may pass your details to a Debt collection agency for recovery of the owed amount. In this instance we will add an administration fee of £15.00 to the owed amount.

If we feel it necessary, we reserve the right to cancel your membership at anytime for the following reasons:

- Breach the terms of this contract

- Use of disruptive behaviour

- Use of abusive language during our classes

Class Timetables and your Attendance

We display our class timetables within the individual location pages of our website.  IT is your responsibility to stay updated with the timetable as this may change due to seasonal effects during the year.

We will always try to provide you with 30 days notice of any timetable changes and will display the information within the individual location pages.

If we do not run an advertised class at your location for 14 days or more you may be entitled to a refund amount, pro-rated against your membership usage.

Your are permitted to attend at any of our locations by booking in when arriving at the class with the Lead Instructor at the new location and providing your name and membership number (your membership number can be found within your login).

You will be required to sign confirmation that you are an active at an alternative location.

Where your attendance at a new location exceeds your attendance at your home location in any three month period and within the usage limits of your membership you will take on the membership rate of the new location.

Our Responsibility

We are not legally responsible for any possesions that you may bring to a class, whether left with an Instructor or in a vehicle we do not accept responsibility for any loss or damage.

Where you sustain any injury during a class you are responsible for informing an Instructor.  

Change of Pricing and Terms

We may decide at any time to change our pricing and / or terms of membership.  Where any change that affects you takes place we will provide you with a minimum 30 days notice.